Our reliance on technology as a business and personal communication method has become critical to success of day to day functioning in our lives.

Natural disasters including the recent fire disasters in QLD & NSW affected many reliant on internet connectivity.

HelpDesk® Sunshine Coast  - nbn™ Business Accredited Advisers 1300-085222

Whether because of an unplanned event, or routine maintenance, when systems that we rely upon and use every day are unavailable or "go down" it can have a dramatic effect on our lives. 

The nbn™ network utilises a Multi Technology Mix model, made up of fixed line, Fixed Wireless (FW), and Sky Muster™ satellite connections.

Fixed line connections use a physical line that connects directly to a premises. They include Fibre-to-the-Node (FTTN), Fibre-to-the-Premises (FTTP), Fibre-to-the-Building (FTTB), by Fibre-to-the-Curb (FTTC) and Hybrid Fibre Coaxial (HFC).

Fixed Wireless and Sky Muster™ services are predominantly used in areas where homes and businesses are geographically spread out and other rural type areas.

We provide troubleshooting & technical support services for all nbn™ services
including: (FTTP, FTTN, FTTB, FTTC)Hybrid Fibre Coaxial (HFC) Fixed Wireless, Sky Muster™ and also Telstra Velocity® (FTTP) Smart Community


Be prepared and have a “PlanB” when your internet connection goes down. 1300-085222